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X-treme Cases ~ Ordering/Shipping Information
Credit Card Orders : You can place orders via credit card with our online secure shopping system. Simply browse to the item you would like, select the quantity and color, click add to cart. When you are ready to check out, go to the View Cart link and follow the checkout procedure.
Security is important to us. We have carefully selected a nationally recognized secure server, offering only state of the art technology, to safely transmit your order. Encrypted technology has allowed us to offer on-line ordering without a single security issue. If you still feel uncomfortable submitting your order on-line and would like to pay by credit card we offer the following options:
Ordering by Money Order : For those that would like to pay by money order, print out our printable order form, fill it out, and mail your order with payment to: X-treme Cases - 367 West 3600 South - Bountiful, UT 84010 USA. Please not that we cannot bill you for merchandise. Your order will not be shipped until payment is received and the authenticity of your money order can be verified.
Personal Check Orders : If you would like to pay by personal check, please keep in mind that we cannot ship out your order until your check clears our bank. If you are in a hurry, we strongly recommend that you send a money order or pay by credit card. If you would like to pay for your desired product(s) order with a personal check, please print out our printable order form, fill it out, and mail your order with payment to: X-treme Cases - 367 West 3600 South - Bountiful, UT 84010 USA.
We acknowledge your need to receive our products quickly. In most cases, your order will be shipped the following business day after we receive it. Our standard shipping includes postage by priority mail. You should allow approximately 3 transit days for postal service. Therefore, you can expect to receive most orders within 5 business days. Please keep in mind that this is a general guideline, and the orders may arrive sooner or they may take longer.
Note: If your order contains items that are temporarily out of stock, your order will take longer. In these cases, your order will automatically be held until the complete order can be shipped. If you would like a partial shipment sent right away (in case of back ordered items) please specify this in the comments section of the order form. This will ensure the quickest delivery. Please note that we must charge a separate shipping fee for each shipment.
We are now offering Overnight Service on our products. Please keep in mind that this does not always mean that you will receive the order tomorrow. Please allow one additional business day for us to process your order. If you are located in a rural location (away from a major metropolitan area), the carriers will not always guarantee overnight service. In addition, the carriers do not operate on weekends or Federal Holidays, so please keep this in mind when considering shipping time. In general, you can expect to receive your overnight order within 1-3 business days.
Inquiries and Orders by Phone: (801) 209-2247
Fax Number: Orders can be faxed to (801) 298-7951. Please include name, mailing address, phone number, e-mail address, items ordered (quantity, color, and style), and credit card info. (Visa or MasterCard, card number, name on card, and expiration date).
Order Inquiries: firstname.lastname@example.org
Shipping Questions: email@example.com
General Questions and Other Inquiries: firstname.lastname@example.org
Web Site Suggestions or Technical Problems: email@example.com
If you have any questions regarding shipping options, shipping prices, or shipment time, please email our shipping department at firstname.lastname@example.org. If it is pertinent that you receive the items by a certain date, please indicate that in the comments section of the order form.
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